MedicRecall is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website. By accessing or using this site, you agree to the terms outlined below.
Information We Collect
When you purchase a subscription or register an account on our website, we collect and store the following personal information:
- Your email address
- Your full name
As you begin using the platform, we may also collect the following usage data:
- A history of the questions you’ve attempted
- Any notes or comments made on questions
- Communications with our support team
- Login activity, including IP addresses and timestamps
Please note: MedicRecall does not collect, store, or process payment card details. All payments are securely handled via external providers such as PayPal or stripe.
How We Use Your Information
Your personal data is used to:
- Manage your subscription and deliver our services
- Respond to your inquiries and provide technical or academic support (e.g., account help, progress tracking, exam guidance)
- Improve the platform through usage analytics and user feedback
- Send communications such as welcome messages, service updates, product-related information or replies to support queries
- We strive to keep email communications proportional and relevant.
Disclosure of Information
MedicRecall will never sell or share your personal details, including your email address, with third parties for marketing purposes. However, we may disclose your data in the following situations:
- If there is evidence of misuse, unlawful activity, or harm to others, relevant data may be disclosed to prevent or address such conduct
- IP addresses may be used for diagnostics, analytics, or fraud prevention, and may be shared with law enforcement if legally required
Cookies and Google Services
MedicRecall uses Google services that place cookies on your device. These cookies help us understand how users engage with the platform and support improvements to user experience. You can disable cookies at any time through your browser settings.
Your Rights Under UK GDPR
Under the UK General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
To request data deletion, please email us directly at support@medicrecall.com.
Please note that inactive accounts may be periodically deleted as part of our data retention policy. These deletions may occur without prior notice.
Data Security
We implement commercially reasonable measures to protect your personal information. However, no system is entirely immune to risk. While we work to secure your data, we cannot guarantee complete protection from unauthorized access or misuse. All data transmission to MedicRecall is at your own risk.
Changes to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. The most current version will always be available on this page. Continued use of the site implies acceptance of any changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at medicrecall@gmail.com.